Neopets recently became aware that customer data may have been stolen.
We immediately launched an investigation assisted by a leading forensics firm. We are also engaging law enforcement and enhancing the protections for our systems and our user data.
It appears that email addresses and passwords used to access Neopets accounts may have been affected.
We strongly recommend that you change your Neopets password. If you use the same password on other websites, we recommend that you also change those passwords.
As our investigation continues, we will update you as appropriate. We truly appreciate your patience and understanding at this time.